Salesforce crm Training in Chennai - TutorsBot

Salesforce crm Training Course in Chennai

Salesforce Customer Relationship Management, sometimes known as Salesforce CRM, was founded with the goal of re-inventing CRM. Salesforce's main job is to run totally in the cloud storage and there is no need for setup charges, allowing your employees to work from any device with an internet connection, whether it is a smartphone, tablet, laptop, or PC. Salesforce CRM is simple to use for both small and large corporate operations. It not only begins and ends with CRM for sales and marketing but also allows you to manage all client contacts.

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Course Features

40 Hrs Instructor Led Training

3 Industry Projects

20 Hrs Project & Exercise

60 Hrs Applied Learning

Placement Assistance

Flexible Training Schedules

+91 8681 995 995

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Course Overview

Who Needs This Course?

                                                           This is one of the most often asked questions by many individuals. It's evident that men frequently believe Salesforce CRM Admin training is solely for IT professionals. Let us now have a clear picture. CRM stands for Customer Relationship Management, as you may know. It is nothing more than an exceptional software system capable of managing customers, sales, profits, products or services, and other critical company factors. As a result, efficient CRM systems are required for any retail, software, educational, or commercial firm to achieve success and development. Salesforce CRM is a well-known cloud-based CRM solution. As a result, Salesforce CRM may be learned by anyone from any professional or educational background. It truly provides a plethora of work chances for both technical and non-technical people all around the world.

Course Syllabus

Sales Cloud Concepts

  • Introduction to Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar

  • What is Understanding Leads and Opportunities?

  • How to Adding A Lead?

  • How to Adding An Account?

  • How to Edit An Account Record?

  • How to Adding A Product To An Opportunity?

  • What is Sales ID?

  • How to Adding A Task?

  • How to Connect Microsoft Outlook?

  • How to Send And Add An Email?

  • What is Logging A Call?

  • What is Document Tab?

  • What is Web to lead?

  • What is Web to case?

  • What is Assignment Rules?

  • What is Auto response Rules?

  • What is Sales automation?

  • How to Converting A Lead?

  • What is Team Contacts?

  • How to Adding An Opportunity?

  • How to Adding A Contact?

  • How to Creating A View?

  • What is Activity History?

  • How to Submitting A Case?

  • What is Campaigns Partner Roles Portals?

  • Communities

  • what is Standard SFDC Applications?

  • Basics of CRM Content

  • What is Chatter?

  • Knowledge

  • What is Entitlements & Service Contracts?

  • Answers

  • Mobile

  • What is Customer Portal Partner Portal?

Overview of products

  • What is Sales cloud and jigsaw?

  • What is Service cloud and Remedyforce?

  • What is Social Chatter and Radian6?

  • What is App exchange?

  • What is Editions and pricing?

  • What is Service Cloud Concepts Create Case?

  • What is Researching and Resolving Cases?

  • What is Communicating the Outcome?

  • What is Automate case management?

  • What is Capturing and associating cases efficiently?

  • Helping customers helping themselves

  • How to Improving productivity?

  • How to Manage Cases?


  • What is User Security and Authentication?

  • What is Session Security Network?

  • What is Security Tokens?

  • What is Data Security?

  • What is Standard Objects?


  • What is Person Account?

  • Contact

  • Lead

  • Campaign

  • Opportunity

  • Quote

  • Product and Price Bank

  • Case

  • What is CRON Trigger?

  • What is Managing Users?


  • Roles

  • Groups

  • Queues

  • Permission Sets

  • How to Securing and Sharing Data?

Object-Level Security

  • Field- Level Security

  • Record-Level Security

  • What is Field Accessibility?

  • What is Record Types?


  • What is Syntax?

  • What is Object Formulas?

  • Where Do I Use Them?

  • What is Workflows & Business Rules?

  • What is Visualforce?

  • Limitations

  • Best Practices

  • Predefined Function and experiment

  • Going Global


  • What is Locale?

  • Currencies

  • What is Advanced currency Management?

  • What is Translating the User Interface?

  • Import

  • Export

  • How to Use Analytics?

Running Dynamic Reports

  • What is Custom Report Types?

  • Dashboards

  • What is Analytic Snapshots?

  • What is Overriding Link?

Import Data wizard

  • What is APEX Data Loader?

  • What is From Command Prompt?

  • How to Monitor your Org?

Debug Logs

  • What is Email Logs?

  • Login History

  • How to View Setup Audit Trail?

  • What is Time-based Workflow?

  • What is Scheduled Job?

  • What is Outbound Messages?

  • What is Apex Job Queue?

  • How to Import Queue?

  • Mass Email Queue

  • What is Case Escalation Rule Queue?

  • What is Entitlement Process Queue?

  • Bulk Data Load Jobs


Salesforce crm Training Course in Chennai Key Skills

  • Tech Sales
  • Written Communication Skills
  • Verbal Communication Skills
  • Fundamental Sales Tools
  • Saas & Paas
  • Time Mangement
  • Productive Tools
  • LinkedIn Sales Navigator
  • Basic Tech Setup, Data, and Security
TutorsBot Course Image about Salesforce crm Training Course in Chennai

Advantages in TutorsBot

  • Placement Team for Job Assurance to Course Enroller
  • Professional Trainer from IT Industry
  • Deidicated Support Team for Training and Development
  • Practical Training Program includes Hand On Project Session
  • More than 150 Subject Matter Expert Community
  • Five Years of Training Services Provider
  • Placed More than 850 Students

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CRM for Business Operations

Salesforce CRM is designed for operational excellence and innovation. It allows businesses to grow and prosper at their own pace by utilising out-of-the-box strategies, functionalities, and methodologies. Salesforce CRM's powerful capabilities enable enterprises to scale their advanced operations by addressing pain points in business processes and sub-processes.

CRM Software for Sales

Time and efficiency are two of the most important factors in the success of any sales team. A complex and perplexing CRM solution can be a source of daily frustration and a waste of your valuable time. Salesforce CRM is a simple-to-use suite of software and applications that enables your sales teams to significantly improve sales and process efficiency while converting leads into opportunities and increasing daily productivity.

CRM Software for Marketing

Allow your marketing teams to collaborate on identifying and converting the right prospects. Allow a common goal and a sense of belonging to guide them so that your company can gain comprehensive and accurate visibility into customer behaviours across the sales and marketing cycles from top to bottom of the funnel.

Training Options

Self Paced Learning

Affordable Price

Flexible Timing

Videos from Experts

Updated Syllabus

Instructor-Led Training

Friday, June 21st 2024

Monday to Friday

5:00 AM to 10:00 PM GMT +5:30

Class Duration : One Hour

Saturday, June 29th 2024

Saturday to Sunday

5:00 AM to 10:00 PM GMT +5:30

Class Duration : Three Hours

Tuesday, June 25th 2024

Monday to Friday

5:00 AM to 10:00 PM GMT +5:30

Class Duration : One Hour

Saturday, June 29th 2024

Saturday to Sunday

5:00 AM to 10:00 PM GMT +5:30

Class Duration : Three Hours

Expert Trainers

Doubt Resolutions

Dedicated Support Team

Placements Assistance

Corporate Training

Customized Syllabus

Easy Employee Up-Skilling

Dedicated LMS

Full Time Support

Get Your Course Certificate

The course is in line with respective certification programs, and upon the completion of the training, TutorsBot’s course completion certificate will be awarded upon the completion of the projects, along with other certifications.

This certificate is a proof that you have completely mastering in the domain. This certificate validate you have worked in assignments, exercises, projects and case studies. Share your certificate and achievement on LinkedIn, Facebook or Twitter.

TutorsBot Certificate

Course Timing


Monday to Friday

Timing 8:00 to 10:00


Saturday & Sunday

Timing 9:00 to 9:00


Monday to Sunday

Timing 7:00 to 10:00


Monday to Sunday

Timing 7:00 to 10:00

Course Review

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"Transitioned my career from Customer support to cloud administrator; Big hands for the TutorsBot's placement team and support team who are quick in doubt resolution. The instructor's teaching and upskilling training are worth course enrolling. "


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Landmark: Landmark: Opposite to D Cafe

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Kovilambakkam, Chennai,

Tamil Nadu 600117


Training FAQ

TutorsBot Master's program faculties are screen through multiple profiles with over 5 years of experience in the digital marketing domain and training. We select the faculties only after evaluating technical knowledge with many alumni ratings then they allow to be training faculties in TutorsBot.

TutorsBot team provides support from training onboarding, assignments, micro-learning exercise, and doubt resolutions. TutorsBot team also provide resume building, mock interview, placement assistance, and project mentoring.

No, TutorsBot's placement team help to increase the opportunity of getting the job by providing technical training, industry projects, case studies, resume preparation and mock interviews.

At TutorsBot, you can enroll in either instructor-led online training or instructor-led campus training. We also provide corporate training for workforce upskilling.

You can make payment any of the following options credit card, debit card, net banking, and wallets and by cash. After paying the payment you will receive an email with the receipt.

Yes, After deducting admission fees for the training program; We will refund the remaining amount. Read our refund policy to learn more. Refund will not avail after attending five classes of the course enrollment. To know more about the refund policy, check our Refund Policy webpage in the website's footer.

Yes, we provide Microsoft Azure, GCP, Docker, Jenkins, Kubernetes, Ansible, Puppet, Git, GitHub, Maven, and Chef.

We do, indeed. As technology advances, we update our curriculum and give you with training on the most recent version of that technology.

All online training sessions are recorded. You will receive recordings of the sessions so that you may see the online lessons whenever you like. You can also attend another class to make up for the classes you missed.

Yes, you may certainly pay in installments.

TutorsBot's Business Development Program in Chennai provides freshers with in-depth education as well as hands-on experience on industry projects. Business Development learning path is simplified here with real-world examples and extensive coaching. It provides freshers with a promising career path provided they are certified and have practical experience.